"NorthBrook Auto Sales is a great dealership! Very Professional, very friendly and helpful! You will not regret buying any vehicle from these guys."
"I purchased my car from Northbrook Auto Sales a little over a month ago. My sales rep. was Steve Jeffrey. I First spoke to Steve about a week prior to driving down from Maryland. During that time, Steve went over the features of the car and even called me back later in the day to discuss an issue they found with the vehicle. (There was nothing major wrong with the car). When I arrived at the dealership, he gave me the keys and told me where I could go drove the car. (Without him!) Upon arrival, we sat down and discussed price. At that time, I had Steve advised me of a part to the vehicle that he would mail out to me. About a week later, after purchasing the car, he called to tell me to advise that the part was on the way. Sure enough, I received the part! I couldn't be happy with their professionalism and honor. I have had no issues with the vehicle and my friends can't get over the low price I paid for the car. There's not enough company's around like these guys!"
"Overall I had a really nice experience in dealing with NorthBrook Auto. Steve and his partner were great, we found a couple small issues on the vehicle I was looking at, and they fixed them immediately, no problems, they even sold me the vehicle cheaper then it was advertised for, they worked well with my schedule coming and going, as they are in Glen Allen, Va. and I'm in Newport News, Va. I feel like I got a good deal on a 2001 BMW X5 for my daughters and I, even my Uncle Johnie was pleased and impressed with Steve and his willingness to make this deal work, and it takes something to impress Uncle Johnie, lol. The vehicle was in excellent condition and drives so well, first day of ownership was today, I drove it home, and so far, I love it....Thanks Steve !"
"I went there to get a smart car with my mom, Steve, our salesman, was amazing. Before we even looked at the car, he explained to us the entire system of the car dealership. Taking a test drive was easy, the car looked exactly like it did in the photo and ran very well. He didn't try and figure out which price we had seen the car listed as and he was very straightforward about the car's strengths and weaknesses. The dealership is very picky about the cars they bring in so you will get a great car no matter what. Everyone was friendly and straightforward, and even other customers who came in kept telling us how great the place was. And even though we saw the price listed a grand higher, we were still given the price that the car had been changed to that day without even asking for it."
"The customer service was outstanding, I give them a 100!!"
"Great guys to work with, friendly, honest, caring. They don't hassle you and go above and beyond. I'd recommend buying your used cars/trucks from them!"
"Steve, was great to work with! Helpful and knowledgeable! I would buy from them again."
"Steve was absolutely fabulous to work with. Thank you so much for your patience and time. We will be back for sure!!"
"Experience was great. Steve was very informative and other than a few small issues, which Steve made good on, purchase was seamless. Thanks so much to Steve and Tom! Will drive the 300 miles again to purchase another car off of you guys!"
"Great experience at North Brook Auto Sales Inc.. Found what I was looking for and was able to drive away in my new ride happy. I was really impressed with the sales team the entire process. The vehicle I purchased was exceptionally clean and prepped to a T. I wouldn't hesitate to go back to them."