Highlights from our reviews are shared below. All reviews can be viewed on the respective review sites.

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Laura Duncan

03/06/2026

5.00

DC

01/19/2026

5.00

Neil Green

01/03/2026

5.00

Best used car buying experience in my life. They're not a huge operation with thousands of cars to choose from and dozens of staff to cater to you. Instead they're a lean operation who can afford to provide really great prices on cars, no gimmicks, no haggling, and a reasonable processing fee. We found the car we liked, bought it in under fifteen minutes, and drove away happy. Most definitely will be my first choice the next time I'm in the market.

Robert Oatis

11/19/2025

4.00

Lucia Guzman

11/10/2025

5.00

Bought a 2018 Honda Odyssey EXL with all the bells and whistles on it. Everything works. Don’t have any complaints. It’s a beautiful vehicle .The guys were there. We’re very friendly helpful would definitely recommend to anybody.

AAI6718

09/01/2025

5.00

Sales transaction was fast and easy. Lowest dealer fee in area.

Daniel Kinney

07/23/2025

5.00

Very simple and non-complicated process. No frills and competitive pricing. Will definitely keep these guys in mind for my next purchase!

Lois Clark

04/08/2025

5.00

Steve and the crew at North Brook Auto helped me to purchase a car with little stress. We appreciate all the explaining and support through this process.

Chris James

03/21/2025

5.00

I have bought several vehicles from North Brook and I definitely recommend them. The staff is not pushy or aggressive, they give you plenty of space and time to make your own decision, while being courteous and helpful when needed. The vehicles are very clean and their on-site mechanic ensures they are properly serviced and in good working condition. I definitely recommend this dealership

Awesome minigame Channel

03/05/2025

5.00

Love it!

Customer Testimonials for NorthBrook Auto Sales Inc.

Sam Beasley (Google Review) - Year, Make, and Model Unkown

"NorthBrook Auto Sales is a great dealership! Very Professional, very friendly and helpful! You will not regret buying any vehicle from these guys."

Steven Riportella (NorthBrook Auto Sales INC. Revi - 2002 Chevrolet Corvette Z06

"I purchased my car from Northbrook Auto Sales a little over a month ago. My sales rep. was Steve Jeffrey. I First spoke to Steve about a week prior to driving down from Maryland. During that time, Steve went over the features of the car and even called me back later in the day to discuss an issue they found with the vehicle. (There was nothing major wrong with the car). When I arrived at the dealership, he gave me the keys and told me where I could go drove the car. (Without him!) Upon arrival, we sat down and discussed price. At that time, I had Steve advised me of a part to the vehicle that he would mail out to me. About a week later, after purchasing the car, he called to tell me to advise that the part was on the way. Sure enough, I received the part! I couldn't be happy with their professionalism and honor. I have had no issues with the vehicle and my friends can't get over the low price I paid for the car. There's not enough company's around like these guys!"

Don (CarGurus Review) - 2001 BMW X5

"Overall I had a really nice experience in dealing with NorthBrook Auto. Steve and his partner were great, we found a couple small issues on the vehicle I was looking at, and they fixed them immediately, no problems, they even sold me the vehicle cheaper then it was advertised for, they worked well with my schedule coming and going, as they are in Glen Allen, Va. and I'm in Newport News, Va. I feel like I got a good deal on a 2001 BMW X5 for my daughters and I, even my Uncle Johnie was pleased and impressed with Steve and his willingness to make this deal work, and it takes something to impress Uncle Johnie, lol. The vehicle was in excellent condition and drives so well, first day of ownership was today, I drove it home, and so far, I love it....Thanks Steve !"

Jane S. (Yelp Review) - 2010 Smart fortwo

"I went there to get a smart car with my mom, Steve, our salesman, was amazing. Before we even looked at the car, he explained to us the entire system of the car dealership. Taking a test drive was easy, the car looked exactly like it did in the photo and ran very well. He didn't try and figure out which price we had seen the car listed as and he was very straightforward about the car's strengths and weaknesses. The dealership is very picky about the cars they bring in so you will get a great car no matter what. Everyone was friendly and straightforward, and even other customers who came in kept telling us how great the place was. And even though we saw the price listed a grand higher, we were still given the price that the car had been changed to that day without even asking for it."

Sonya (CarGurus Review) - 2008 Cadillac Escalade EXT

"The customer service was outstanding, I give them a 100!!"

Timothy Green (Google Review) - Year, Make, and Model Unkown

"Great guys to work with, friendly, honest, caring. They don't hassle you and go above and beyond. I'd recommend buying your used cars/trucks from them!"

David (CarGurus Review) - 2008 Chevy Silverado

"Steve, was great to work with! Helpful and knowledgeable! I would buy from them again."

Rebecca Wilfong (Google Review) - Year, Make, and Model Unkown

"Steve was absolutely fabulous to work with. Thank you so much for your patience and time. We will be back for sure!!"

Chris (CarGurus Review) - 2004 Chevy Tahoe Z71

"Experience was great. Steve was very informative and other than a few small issues, which Steve made good on, purchase was seamless. Thanks so much to Steve and Tom! Will drive the 300 miles again to purchase another car off of you guys!"

Bob Marsh (NorthBrook Auto Sales INC. Review) - 2004 Cadillac Escalade ESV

"Great experience at North Brook Auto Sales Inc.. Found what I was looking for and was able to drive away in my new ride happy. I was really impressed with the sales team the entire process. The vehicle I purchased was exceptionally clean and prepped to a T. I wouldn't hesitate to go back to them."